annuin: (Default)
Marieke ([personal profile] annuin) wrote2005-05-12 05:40 pm
Entry tags:

Peeve

PMs from the forum such as "The webmail has been down all week, what's going on?"

Argh.

If you noticed it was down for more than a few hours or so, wouldn't you contact people a little sooner? It's not like the webmail is a function either PreZ or I use, so it's not like we know this stuff until someone points it out.


%$#&$*@&$!*@#

[identity profile] catdraco.livejournal.com 2005-05-12 11:54 pm (UTC)(link)
Ah. If I'd realised that I'd have mentioned something. (At all, let alone sooner). I was simply waiting patiently for you to fix it. =)

See how much faith I have in you?

[identity profile] tanthe.livejournal.com 2005-05-13 01:40 am (UTC)(link)
Hehehe.

PreZ imaps his GN mail, I pop it, so neither of us uses the webmail client.

Mostly I was a bit pissy about it because of the way the PM I got was worded, it wasn't exactly the most polite phrasing, just kind of accusatory.

[identity profile] darkvervain.livejournal.com 2005-05-13 12:36 am (UTC)(link)
Any good sysadmin knows when a service goes down and doesn't wait for the users to notify them. ;)

[identity profile] tanthe.livejournal.com 2005-05-13 01:42 am (UTC)(link)
That's assuming there's some error that actually surfaces for him to notice.

The mail itself was working, otherwise we would have noticed that ages ago, however, if it's just some script error on the page itself, then I don't necessarily see how it's going to tip him off, unless people make us aware of the problem.

Plus it's not too much to ask for users to give us a heads up when they notice things aren't running like they should either.

[identity profile] darkvervain.livejournal.com 2005-05-13 12:37 pm (UTC)(link)
Heheheh I know, I was just busting your chops ;)

[identity profile] prez.livejournal.com 2005-05-13 05:47 am (UTC)(link)
any good sysadmin gets paid to do exactly what you say ...

[identity profile] darkvervain.livejournal.com 2005-05-13 12:38 pm (UTC)(link)
*clickety click*
"You now have 40 megabytes"
User: "40 more megabytes?"
"No. 40 megabytes."
User: "Ohhh..."

hehehe

[identity profile] the-lissa.livejournal.com 2005-05-14 01:03 am (UTC)(link)
Hey, you were accepted to preg snark. Can you click on the join comm button. The INvites are wonky.

[identity profile] tanthe.livejournal.com 2005-05-14 01:10 am (UTC)(link)
Done :)

And thanks!