Action Figure Update
Apr. 7th, 2006 10:26 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
annuinOkay, so I emailed eToys.com about the two broken action figures, and they emailed back saying that they were shipping out a new Wellington (from the Corpse Bride; He's the one with the lame head that flops back and forth) at no extra cost to me, and I can get rid of the one I have how I see fit.
The re-order doesn't mention anything about the Victoria figure though, which is the one missing the finger. So I emailed back and am awaiting a response on that issue.
So far though I give their customer service two thumbs way up. They responded really fast to the email, and were obliging enough to replace my item free of charge. (And that's two thumbs on top of the two thumbs up they already get for the usual ordering/shipment stuff, as they were pretty fast with that too).
Edit: They're replacing Victoria too. Coolness.
The re-order doesn't mention anything about the Victoria figure though, which is the one missing the finger. So I emailed back and am awaiting a response on that issue.
So far though I give their customer service two thumbs way up. They responded really fast to the email, and were obliging enough to replace my item free of charge. (And that's two thumbs on top of the two thumbs up they already get for the usual ordering/shipment stuff, as they were pretty fast with that too).
Edit: They're replacing Victoria too. Coolness.